Capital

Manager, Process Management (Labor and Capacity Strategist)

Capital(1 month ago)

McLean, VAOnsiteFull TimeManager$134,400 - $167,300Information Technology
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About this role

A Labor and Capacity Strategist (Manager, Process Management) at Capital One’s Intelligent Foundations & Experiences (IFX) group acts as the single point of accountability for labor, talent, and organizational health for a specific technology Tower. The role drives workforce strategy, forecasting, and cost-optimized talent planning to ensure the right skills are available at the right time and cost to meet business objectives.

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Required Skills

  • Capacity Planning
  • Workforce Planning
  • Talent Acquisition
  • Labor Governance
  • Data Analysis
  • Predictive Analytics
  • Process Management
  • Continuous Improvement
  • Project Management
  • Stakeholder Management

+1 more

Qualifications

  • High School Diploma
  • GED
  • Bachelor's Degree
  • Lean Certification
  • Six Sigma
  • Business Process Management certification

You’re tenacious and driven, so the last place you want to work is some boring bank. Same. Learn about careers at Capital One and view jobs here.

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