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Manager, Process Management at Capital One - ApplyBlast

Manager, Process Management

Capital One

15 days ago

3.6 on Glassdoor

Riverwoods, Illinois, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Manager, Process Management leads initiatives to enhance team workflows through process improvement, data-driven insights, and technology enablement. This role partners with operational teams to identify business needs, translate them into actionable solutions, and drive the implementation of scalable tools and automation. The position requires a leader who can navigate ambiguity, manage multiple priorities, and influence cross-functional stakeholders to achieve operational effectiveness.

Responsibilities

Lead complex operational initiatives focused on process improvement and technology enablement
Partner with operational teams to identify business challenges and translate needs into actionable solutions
Develop and evolve reporting, metrics, and dashboards to improve visibility and decision-making