Dow Credit Union
The Manager, Process Optimization drives measurable, data-driven improvements in operational performance across end-to-end business processes. This role aligns business objectives with value stream performance to deliver cost efficiency, service excellence, and risk reduction. The position serves as a strategic advisor to senior leadership, integrating Lean Six Sigma, BPM, and automation strategies to enable scalable enterprise improvements.
Headquarters
Midland, Michigan, United States
Company Size
51-200 employees
Founded
1937
Dow Credit Union is a member-owned financial cooperative headquartered in Midland, Michigan, serving nearly 84,000 members across all 50 states and 40 countries. It offers a comprehensive range of personal and business financial products including checking and savings accounts, mortgages, auto and personal loans, credit cards, and retirement and investment planning services. Known for competitive deposit rates, $0 NSF fees, and a member giveback program that has returned over $300 million to members since 1980, Dow Credit Union is recognized as one of the largest and fastest-growing credit unions in the Great Lakes Bay Region.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dow Credit Union.
Lean Six Sigma / Business Process Optimisation Specialist
Version 1
Lean Six Sigma / Business Process Optimisation Specialist
Version 1
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