Manager, Procurement Content Strategy & Digital Experience

The Manager, Procurement Content Strategy & Digital Experience provides strategic leadership for Procurement’s content strategy and digital experience capability, with an immediate mandate to strengthen the user experience, access to Procurement content, and adoption of major Procurement transformations already underway. The position serves as a key functional partner in the “YaleBuys” implementation, helping shape user interfaces, content, digital guidance, self-service resources, AI-enabled support capabilities, stakeholder access to information, and adoption strategies. The role establishes governance and standards for how Procurement content is created, maintained, organized, governed, and delivered across the University’s digital ecosystem.