Manager, Production Technology

The Manager, Production Technology oversees technical support for software used by Operations, supply chain, and site teams, focusing on resolving critical issues, managing vendor escalations, and driving continuous improvement. This role involves managing support ticketing, analyzing data for trends, and coordinating system enhancements and deployments. The position requires leading a team of Systems Analysts and serving as the primary contact for production requests and troubleshooting across the fulfillment network.