Manager, Residential Field Service Operations

Omnidian(4 months ago)

RemoteFull TimeManager$106,128 - $140,753 (estimated)Field Service Operations

About this role

The Manager, Residential Field Service Operations leads a team of Residential Field Service Managers who oversee solar service subcontractors nationwide. The role focuses on ensuring consistent, high-quality field service execution through strong people leadership and operational rigor. It requires close collaboration with internal teams such as Dispatch, Customer Experience, and Portfolio Operations to resolve issues and optimize processes. The position is fully remote and supports Omnidian’s mission of delivering reliable residential solar performance assurance.

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Required Skills

Team Leadership
Performance Management
Coaching Skills
Escalation Management
Process Management
Onboarding Training
Cross Functional Collaboration
Data Analysis
Service Operations
Field Service Management

+10 more

Qualifications

State Electrical Contractor License
NABCEP Certification

About Omnidian

omnidian.com

Omnidian is a solar system performance assurance, management, and servicing company that protects and accelerates investments in clean energy with its flagship Performance Assurance service. They monitor and manage solar arrays, handle servicing and claims, and ensure systems meet expected production and warranty outcomes. Omnidian partners with asset owners, installers, and financiers to maximize uptime, reduce performance risk, and safeguard returns over the life of a project. Their mission is to simplify risk management and protect clean-energy investments.

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