Walmart
The CRM Operations Manager serves as a key owner of Salesforce administration and CRM process execution for the Sales organization, ensuring the CRM functions as a reliable, scalable, and efficient system. This role manages queue workflows, lead and account routing logic, dashboards, reporting, and data hygiene to support pipeline visibility and seller productivity. The position partners closely with Sales, Marketing, RevOps, and Customer Success to optimize CRM solutions and maintain a trusted source of truth for the business.
Headquarters
Bentonville, Arkansas, United States
Company Size
10001+ employees
Founded
1962
Walmart is a multinational retail corporation that operates a large network of brick-and-mortar hypermarkets, discount department stores and grocery stores alongside a major ecommerce marketplace at Walmart.com. It offers a broad assortment across categories — groceries, electronics, home, apparel, pharmacy and more — with a core value proposition of "Every Day Low Prices." Walmart blends in-store shopping with online ordering, curbside pickup, delivery and a Walmart+ membership that provides unlimited free delivery and other benefits. The company leverages large-scale logistics, private labels and technology to serve millions of customers domestically and internationally.
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