Manager, Service Center
Fox Factory(20 days ago)
About this role
The Service Manager at Fox Factory oversees the daily operations of their Service Department, supporting bicycle suspension, components, and OEM lab. They lead a team of technicians and customer service representatives, ensuring efficient service delivery and customer satisfaction. The role involves coordinating work schedules, managing warehouse operations, and maintaining high service standards.
Required Skills
- Customer Service
- Team Leadership
- Mechanical Skills
- Communication
- Process Improvement
- ERP
- Suspension Maintenance
- Inventory Management
- Safety Protocols
- Microsoft Office
Qualifications
- High School Diploma or Equivalent
- 5+ Years Management Experience in Mechanical Service
About Fox Factory
ridefox.comWith racing in its DNA and good times in its blood, FOX has enjoyed 50 years of going fast and taking chances. From twisting throttles to spinning pedals, we love all things on wheels. Buy your official FOX Factory suspension, apparel and accessories. Free delivery on orders above $99.
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