The Hanover Insurance Group
The Manager - Service Claims oversees the daily operations of the claims service handling team, ensuring effective front-line adjustment of claims while fostering a high-performing and engaged workforce. This role involves monitoring employee performance, implementing continuous improvement initiatives, and managing escalated complaints to maintain positive client relationships. The position requires expertise in performance management, fraud detection, and advanced negotiation strategies to achieve optimal outcomes.
Since 1852, The Hanover Insurance Group has been providing world class auto, home, and business insurance services to our customers. We are big enough to get things done and local enough to care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Hanover Insurance Group.
The Hanover Insurance Group didn’t post a salary, so this is our estimate from similar listings.
9% above the average for this role