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© All Rights Reserved. ApplyBlast.com
Aberdeen Proving Ground, MD
The Manager, Service Desk oversees the centralized IT Service Desk to ensure timely delivery of IT services and a superior employee experience. This role leads the team in incident resolution, request fulfillment, and desktop support while optimizing ITSM systems and practices. The position focuses on implementing automation, managing SLAs, and driving continuous improvement in service delivery.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Aberdeen Proving Ground, MD.
16% below the average for this role