Manager, Services Management
NTT DATA,(1 month ago)
About this role
A senior leadership role to establish and lead NTT DATA’s IT Service Management practice aligned to ITIL v4, driving service maturity and organizational standards across global operations. The position acts as the central authority for service management, engaging senior stakeholders, suppliers, and delivery teams to ensure consistent service performance and continual improvement.
Required Skills
- ITIL v4
- Service Management
- Incident Management
- Problem Management
- Change Enablement
- ServiceNow
- BMC
- Jira
- Governance
- Stakeholder Management
+10 more
Qualifications
- ITIL v4 Managing Professional
- ITIL v4 Strategic Leader
- ITIL Expert (v3)
- COBIT
- SIAM
- ISO/IEC 20000
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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