Manager, Servicing Customer Support
GoodLeap
About this role
The Manager, Servicing Customer Support, oversees GoodLeap's customer service functions, including both outsourced and internal teams, ensuring service quality, regulatory compliance, and operational scalability. They manage performance, handle escalations, and serve as a primary liaison with legal and cross-functional teams, focusing on operational excellence and risk mitigation.
Skills
About GoodLeap
goodleap.comIndustries
Finance
GoodLeap is a fintech company that provides point‑of‑sale consumer financing and a lending platform for sustainable home improvements — including residential solar, battery storage, energy‑efficient HVAC, roofing, and EV charging. It offers digital loan origination, underwriting, servicing, and capital markets solutions that connect homeowners, contractors/dealers, and institutional lenders. Contractors use GoodLeap’s dealer tools and network to close more projects while homeowners get flexible loan products to afford clean‑energy upgrades. The company’s mission is to accelerate adoption of sustainable home technologies by making financing simple and accessible.
Recent company news
PR NewswireGoodLeap Announces Closing of $523 Million Securitization Bringing the Company's Total to 24
Dec 12, 2025
TipRanksGoodLeap Targets Senior Leadership to Accelerate Virtual Power Plant Growth
1 week ago
FinTech GlobalGoodLeap closes $523m Home Improvement Solutions Trust 2025-3
Dec 15, 2025
Roofing ContractorGoodLeap Enters Roofing Market with Mobile Payment Platform
Jun 3, 2025
pv magazine USASustainable home upgrade finance platform GoodLeap announces $523 million securitization
Dec 15, 2025
About GoodLeap
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for GoodLeap.
Salary
$70k – $85k
per year
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