Talkdesk

Manager, Solutions Engineering - Healthcare and Life Sciences (HLS)

Talkdesk

4 months ago
Palo Alto, CA
Onsite
Full Time
Manager
0 applicants
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Talkdesk
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About this role

The Manager, Solutions Engineering — Healthcare and Life Sciences leads and grows a presales Solutions Engineering team focused on the healthcare and life sciences vertical. The role partners closely with Sales, Product, and Partner teams to define and execute go-to-market strategy, accelerate customer adoption, and expand Talkdesk’s presence in the segment. It emphasizes team development, executive engagement, and cross-functional collaboration to drive revenue and customer success.

Skills

Talkdesk

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.

About Talkdesk

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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