Manager, Solutions Engineering - Healthcare and Life Sciences (HLS)

Talkdesk(3 months ago)

Palo Alto, CAOnsiteFull TimeManager$164,000 - $247,000Solutions Engineering

About this role

The Manager, Solutions Engineering — Healthcare and Life Sciences leads and grows a presales Solutions Engineering team focused on the healthcare and life sciences vertical. The role partners closely with Sales, Product, and Partner teams to define and execute go-to-market strategy, accelerate customer adoption, and expand Talkdesk’s presence in the segment. It emphasizes team development, executive engagement, and cross-functional collaboration to drive revenue and customer success.

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Required Skills

Solutions Engineering
Presales
Solution Architecture
Customer Facing
Business Storytelling
Executive Presence
Coaching
Mentoring
Demo Design
Go-To-Market

+15 more

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.