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Manager, Strategic Planning at Oscar Health - ApplyBlast

Manager, Strategic Planning

Oscar Health

3 hours ago

3.0 on Glassdoor

New York, New York, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Manager, Strategic Planning leads cross-functional programs to advance Oscar's Service Forward initiative, evolving the contact-center model to balance high-quality human service with AI-enabled automation. This role aligns enterprise partners around strategy, operating-model design, implementation, and change management while leading initiatives to improve member and provider service performance. The position reports to the Senior Director, Member and Provider Services and requires a hybrid work schedule based in the New York office.

Responsibilities

Lead cross-functional programs to evolve contact-center model
Analyze data and metrics to improve service performance
Manage enterprise-wide initiatives and change management strategies

Skills

About Oscar Health

hioscar.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Oscar Health is a technology-driven health insurance company offering individual, family, and Medicare plans in select U.S. markets. It pairs insurance coverage with consumer-focused digital tools — a mobile app, telemedicine, and dedicated care teams — to simplify enrollment, care navigation, and claims management. Using data and provider partnerships, Oscar emphasizes preventive care, personalized support, and greater cost transparency for members.