Manager, Support Process Program Managers

Stripe(10 days ago)

HybridFull TimeSenior$0 - $0Support Operations

About this role

Stripe is a financial infrastructure platform serving businesses worldwide, enabling them to accept payments and grow revenue. The company focuses on enhancing operational processes within its support organization, aiming to deliver excellent customer service and continuous improvement.

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Required Skills

Program Management
Process Improvement
Data Analysis
Support
Strategy
Operations
Leadership
Cross-functional Collaboration
Customer Support
Project Management

About Stripe

stripe.com

Stripe is a financial infrastructure platform that provides a suite of APIs and tools to power online and in-person payments and commerce for internet businesses of all sizes. Its product set includes payment processing, billing and subscriptions, marketplace payouts, fraud prevention, card issuing, tax and reporting, and global payment method and currency support. Developers and companies choose Stripe for its clean APIs, extensive documentation, and integrated compliance and developer tooling. Stripe also offers advanced capabilities — including AI-driven features, treasury and embedded-finance tools — to help businesses scale and grow revenue.

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