Manager, Technical Account Management
United States - Genesys Cloud Services, Inc.
About this role
The Manager of Technical Account Management leads a global team to deliver exceptional customer experiences through the Genesys platform. They drive innovation, manage high-performing teams, and ensure customer success by aligning projects with organizational goals and maintaining strong relationships with internal and external stakeholders.
Skills
Qualifications
About United States - Genesys Cloud Services, Inc.
genesys.comRocket is a performance optimization tool designed to enhance website loading speed and overall user experience. By automatically optimizing scripts and implementing lazy loading technologies, it ensures that essential content is prioritized while reducing unnecessary resource loading. The platform is particularly beneficial for developers looking to improve site speed on both mobile and desktop, leading to increased engagement and better search engine rankings. Rocket's solutions are known for their ease of integration and effectiveness in boosting website performance metrics.
Recent company news
Stock Titan[8-K] Quarta-Rad, Inc. Reports Material Event | QURT SEC Filing - Form 8-K
4 weeks ago
Bloomberg.comSalesforce, ServiceNow Invest $1.5 Billion in Genesys
Jul 31, 2025
CX TodayNew Lawsuit Accuses Genesys of Recording Domestic Violence Hotline Communications Without Permission
Apr 15, 2025
Business WireOrganizations Continue to Choose Genesys Cloud AI to Transform Customer and Employee Experiences in the Third Quarter of Fiscal Year 2025
Dec 12, 2024
ReutersGenesys confidentially files for US IPO as AI boom drives demand
Oct 21, 2024
About United States - Genesys Cloud Services, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$201k – $295k
per year