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© All Rights Reserved. ApplyBlast.com
PALO IT
The Manager, Technical Customer Support, Focused Services leads a team of Designated Support Engineers to resolve complex issues for established clients' networks, ensuring high-quality service and customer satisfaction. This role involves guiding daily operations, mentoring engineers, and driving performance metrics while maintaining a strategic focus on customer needs. The position requires strong leadership, technical expertise in network or cloud security, and the ability to manage critical situations and escalations effectively.
Headquarters
Santa Clara, California, United States
Company Size
10001+ employees
Founded
2005
Palo Alto Networks is a global cybersecurity leader that delivers integrated security platforms to prevent cyberattacks across networks, cloud environments, and endpoints. Its portfolio includes next‑generation firewalls, cloud‑native security (Prisma Cloud), AI‑driven detection and response (Cortex), and Zero Trust networking and secure access solutions for hybrid workforces. The company combines hardware and software with threat intelligence, consulting, managed services, and training to help CISOs, SOCs, cloud architects and network teams automate and scale security operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PALO IT.