Manager, Technical Success

Zscaler(11 days ago)

HybridFull TimeManager$140,207 - $182,328 (estimated)Customer Success

About this role

The Manager of Technical Success Management at Zscaler leads a team focused on top-tier accounts to ensure customers realize the full value of the Zscaler Zero Trust platform. The role sits within the global Customer Success Organization and supports customer-centric growth and adoption. It emphasizes strategic partnership with customers and collaboration across product and service teams.

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Required Skills

Team Leadership
Strategic Planning
Executive Engagement
Customer Success
Account Management
Relationship Management
Data Analysis
Networking
Security
Cloud Computing

Qualifications

CISSP
CCNP
CCIE
Network+
AWS Certification
Google Cloud Certification
Microsoft Certification

About Zscaler

zscaler.com

Zscaler is a cloud-native enterprise security company that delivers a zero‑trust platform to secure users, devices, and applications by inspecting traffic and enforcing access policies in the cloud. Its Zero Trust Exchange and SASE/SSE offerings — including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), cloud firewall, browser isolation, and data protection — let organizations replace legacy VPNs and backhauled security with direct-to-cloud, policy-driven controls. Serving global enterprises, Zscaler applies AI/ML and automation for threat protection, data loss prevention, and scalability across hybrid/multi‑cloud, IoT/OT, and B2B environments to accelerate secure digital transformation.