Zip

Manager, Technical Support

Zip(1 day ago)

HybridFull TimeSenior$120,000 - $120,000Customer Support
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About this role

Zip is revolutionizing enterprise procurement with a consumer-grade platform that simplifies complex buying processes for companies worldwide. As a growing company with prominent clients and significant funding, they are expanding rapidly and focusing on scaling their operations and technology. The role involves leading technical support teams, ensuring high-quality customer service, and collaborating closely with product and engineering teams.

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Required Skills

  • APIs
  • OAuth
  • SAML
  • SQL
  • Logs
  • Troubleshooting
  • Customer Support
  • Team Leadership
  • Process Improvement
  • Integrations
Zip

About Zip

ziphq.com

Zip is a leading procurement orchestration platform offering solutions that enhance efficiency and transparency in business spending. Its offerings include Intake-to-Procure and Procure-to-Pay services, aimed at simplifying the purchasing process while integrating seamlessly with existing systems. With a focus on AI-driven decision-making, Zip helps organizations manage spend strategically, mitigating risk and driving performance across various sectors including finance, procurement, and technology. Businesses can leverage Zip's tools to streamline processes, reduce costs, and gain insights into their spending behavior.

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