Manager - Technical Support

Cloudflare Events(7 days ago)

HybridFull TimeSenior$146,873 - $195,945 (estimated)Technical Support

About this role

Cloudflare is seeking a Technical Support Manager to lead a global team of engineers providing high-level technical support across various regions. The role involves operational leadership, technical guidance, escalations management, and cross-functional collaboration to enhance customer service and product development.

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Required Skills

Networking
DNS
Troubleshooting
Linux
Scripting
Customer Support
Incident Management
Communication
Automation
Technical Leadership

About Cloudflare Events

cloudflare.com

Cloudflare is a global edge network and security platform that helps businesses connect, protect, and build on the Internet. It offers CDN, DDoS mitigation, managed DNS, WAF, zero-trust access, and developer services like Cloudflare Workers to run code at the edge. Cloudflare's products improve application performance and reliability while reducing complexity and cost for enterprises, developers, and consumer sites worldwide. The company emphasizes broad global coverage, low latency, and integrated security and performance features delivered from its distributed points of presence.

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