Arch Capital Group

Manager, Underwriting Customer Service

Arch Capital Group

4 months ago
Greensboro, NC
Hybrid
Full Time
Manager
0 applicants
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Arch Capital Group
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About this role

A Manager of Underwriting Support Operations at Arch leads the frontline support function for the company’s underwriting network and mortgage insurance operations, acting as the primary escalation contact between field underwriting and internal teams. The position supports alignment between systems, products, and underwriting guidelines while contributing feedback for process and system improvements. The role is based in Greensboro, NC and follows a hybrid schedule.

Skills

Qualifications

Bachelor's Degree
Arch Capital Group

About Arch Capital Group

archgroup.com

Arch is a global leader in providing specialty insurance, reinsurance and mortgage insurance solutions for today's challenges and tomorrow's opportunities.

About Arch Capital Group

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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