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Manager, Unified Communications & Collaboration (Remote) at CrowdStrike - ApplyBlast

Manager, Unified Communications & Collaboration (Remote)

CrowdStrike

3 months ago

3.8 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

CrowdStrike is seeking a Manager, Unified Communications and Collaboration to lead the strategy, delivery, and reliability of enterprise collaboration, productivity, and communications platforms across IT Operations. This role involves owning the operational health and roadmap for Google Workspace, VoIP, and conferencing platforms while driving the transition away from legacy email services. The ideal candidate will lead a distributed team of engineers, modernize service delivery, and establish robust service standards and automation.

Responsibilities

Lead a distributed team of engineers for collaboration services
Own day-to-day operations for Google Workspace and related services
Manage enterprise VoIP and conferencing platforms like Zoom and Webex
Drive the transition strategy away from Microsoft Exchange
Establish service standards and measurable SLAs across platforms

Skills

Qualifications

7+ years in enterprise IT infrastructure2+ years of people management experienceExperience with Google Workspace administrationExperience with enterprise VoIP platformsKnowledge of incident management and change control