Manager, Workforce Planning - SCoE
Landstar System, Inc.
About this role
The Workforce Planning Manager is responsible for aligning the contact center's workforce with strategic goals by analyzing data, forecasting staffing needs, and adjusting schedules for 24/7 operations. They conduct workforce analytics to identify gaps and ensure optimal staffing and performance measurement.
Skills
About Landstar System, Inc.
landstar.comLandstar System, Inc. is a technology-enabled, asset-light transportation and logistics company that provides integrated transportation management solutions. It leverages a nationwide network of independent freight agents, leased owner-operators and third‑party capacity providers to deliver safe, specialized and reliable transportation services. Landstar emphasizes safety, tools and technology to give shippers flexible capacity and end-to-end service. The company is headquartered in Jacksonville, Florida and is publicly traded on NASDAQ (LSTR).
About Landstar System, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $80k
per year