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Manager at iCIMS - ApplyBlast

Manager

iCIMS

2 months ago

Fresno, California, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Manager in the Account Services Department works closely with iCIMS customers to ensure their needs and expectations are met while leveraging strong knowledge of ASP systems and the iRecruiter platform. This role involves identifying customer needs, participating in sales presentations, and collaborating with the marketing team to develop client references and case studies. The position requires proactive client management to achieve a 100% renewal rate and handling escalated customer issues.

Responsibilities

Manage multiple iCIMS customer accounts and ensure client needs are met
Identify customer needs and drive new product and service opportunities
Proactively contact clients to achieve 100% renewal rate

Skills

About iCIMS

icims.com

Headquarters

Holmdel, New Jersey, United States

Company Size

1001-5000 employees

Founded

1999

View Profile

iCIMS is a leading enterprise talent acquisition platform offering AI-powered applicant tracking, candidate engagement, onboarding, employer branding, and career site software. Trusted by more than 4,400 companies across 200 countries, including a quarter of the Fortune 500, iCIMS helps organizations attract, engage, and hire top talent at scale. The platform includes iCIMS Coalesce AI, a purpose-built AI solution designed to simplify and accelerate every stage of the recruiting process.