Manager_Transmission Network

The Optical Transmission Network Operations Lead provides third-line technical support for enterprise customers across Vodafone UK Optical Platforms, taking ownership of complex escalations and major incidents. This role requires deep expertise in DWDM, OTN, SDH, Ethernet, and optical transmission networks, with a focus on multi-vendor environments like Ciena and Infinera. The position involves acting as a senior technical interface for customers and stakeholders, supporting incident management, service assurance, and continuous operational improvement.