BMO US

Managing Director-TPS Service Design and Performance

BMO US(1 month ago)

HybridFull TimeDirector$170,000 - $250,000Customer Shared Services
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About this role

A Managing Director – Service Transformation for North American Client Services & Implementation at BMO leads strategic transformation efforts within Treasury Payments Services to modernize service delivery and enable digital adoption. The role focuses on aligning multi-year strategy with execution, advancing digital and AI initiatives, and shaping workforce capabilities while serving as a central strategic contact for leadership.

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Required Skills

  • Service Transformation
  • Digital Enablement
  • AI Automation
  • Change Management
  • Process Reengineering
  • Program Management
  • Stakeholder Management
  • Leadership
  • Governance
  • Workforce Development
BMO US

About BMO US

bmo.com

BMO offers a wide range of personal and business banking services, including checking & savings accounts, loans, lines of credit, credit cards and more.

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