Mandarin Bilingual Call Center Supervisor
TransPerfect(2 months ago)
About this role
The Mandarin Bilingual Call Center Supervisor at TransPerfect Connect is a leadership role overseeing a team of Mandarin interpreters who provide over-the-phone language services. This Philippines-based remote position supports interpreter staff and coordinates with internal teams to maintain service standards and quality.
Required Skills
- Customer Service
- Team Leadership
- Coaching
- Quality Assurance
- Scheduling
- Performance Management
- Reporting
- MS Office
- Communication
- Multitasking
+2 more
Qualifications
- Bachelor's Degree (Preferred)
- 2 Years Interpretation Experience
- Previous Supervisory Experience (Preferred)
About TransPerfect
transperfect.comTransPerfect is the top choice for fast, high-quality translation management in over 200 languages, with 10,000+ native-speaking linguists for superior results.
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