Mandarin-speaking Technical Support Representative (TSR)

A Mandarin-speaking Technical Support Representative provides first-line technical assistance and troubleshooting for clients in the semiconductor, electronics, or industrial automation sectors. The role involves diagnosing hardware and software issues, collaborating with engineering teams to resolve complex problems, and maintaining high customer satisfaction through responsive support. This position requires fluency in Mandarin and English to effectively communicate with global customers and translate technical documentation as needed.