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© All Rights Reserved. ApplyBlast.com
Smiths Group
The Manufacturing Customer Service Representative - Couplings serves as a key liaison between customers and internal teams at John Crane, a business of Smiths Group, to manage complex customer inquiries, quotations, order fulfillment, and technical support in an industrial environment. This customer-facing role ensures exceptional service, operational efficiency, and customer satisfaction by coordinating with cross-functional teams to address customer needs and escalations. The position requires strong ERP system knowledge, the ability to interpret technical documentation, and excellent communication and problem-solving skills.
Smiths Group is a UK-headquartered global engineering company comprised of three businesses—John Crane, Flex-Tek and Smiths Detection. It designs, manufactures and delivers engineering solutions for critical applications across energy, industrials, construction and aerospace. John Crane provides mission-critical sealing and rotating equipment, Flex-Tek handles liquids and gases, and Smiths Detection specializes in threat detection and security screening technologies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Smiths Group.
Smiths Group didn’t post a salary, so this is our estimate from similar listings.