Market Performance Specialist (German)

SiteMinder(22 days ago)

RemoteFull TimeJunior$64,715 - $86,346 (estimated)Customer Success

About this role

The Market Performance Specialist (German) at SiteMinder is responsible for driving customer success by acting as a trusted advisor, helping clients maximize revenue through effective adoption of the company's hotel commerce platform. The role involves building strong relationships with customers, demonstrating deep product knowledge, and meeting key performance indicators related to revenue expansion and customer adoption. Ideal candidates should have experience in customer-facing roles, particularly within the hotel industry or SaaS, and possess excellent communication skills in both German and English.

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Required Skills

Customer Success
Customer Engagement
Revenue Maximization
Product Knowledge
Communication Skills
Relationship Building
KPI Management
Fast-Paced Environment
Sales Experience
Multi-Language Proficiency

About SiteMinder

www.siteminder.com

SiteMinder is a leading hotel commerce platform that empowers hotels to increase their revenue through innovative guest acquisition and revenue management solutions. The company offers a comprehensive suite of products, including a channel manager, booking engine, and PMS integrations, designed to streamline operations for independent hotels and multi-property groups. With a focus on enhancing visibility and demand, SiteMinder's services enable hotels to connect seamlessly with various distribution channels and optimize their booking process.