Marketplace Resolution Associate
Field Nation
About this role
Field Nation is seeking a Marketplace Resolution Associate based in Dhaka, Bangladesh, who will serve as the initial escalation point for unresolved customer issues. The role involves risk assessment, investigation, and support within a collaborative, fast-paced environment, supporting the company's mission to empower the gig economy.
Skills
About Field Nation
fieldnation.comField Nation is a labor marketplace for IT field services that connects service companies with skilled, on‑site technicians to handle installations, repairs, and other field work. Its platform supports 7,000+ service companies and a network across 600,000+ sites, facilitating over 1 million work orders with a reported 98% success rate across 20+ skillsets. Field Nation offers tools for job posting, matching and dispatch, real‑time job tracking, payments, and reporting to simplify field workforce management. Enterprises and service providers use it to scale on‑demand field capacity, meet SLAs, and reduce the cost and complexity of distributed service delivery.
Recent company news
G2 Learning HubI Found 9 Field Service Management Tools To Be The Most Valuable
Sep 16, 2025
openPR.comTrends in Growth, Segment Analysis, and Competitive Strategies
1 week ago
Business InsiderI use 'DoorDash for IT workers.' I like the flexibility, but think constantly about getting a full-time job
Feb 18, 2024
PR NewswireField Nation Launches New Service to Solve Staffing Challenge
Aug 12, 2019
Star TribuneField Nation receives $30 million investment from Susquehanna Growth Equity
Sep 18, 2015
About Field Nation
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Field Nation.
Salary
$60k – $84k
per year
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