Master Agent Officer

Wave(2 months ago)

Abidjan, Côte d'IvoireOnsiteFull TimeMedior$64,145 - $87,055 (estimated)Operations

About this role

Wave is a fintech on a mission to make Africa the first cashless continent, operating a mobile payments app with millions of users across nine countries. The company partners with banks, microfinance institutions, and corporate networks to deliver accessible financial services. This role supports the corporate agent program and partner engagement from an in-country operations function based in Abidjan.

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Required Skills

Relationship Management
B2B Support
Treasury Coordination
Reconciliation
Incident Escalation
Training Delivery
MS Excel
Communication
Stakeholder Management
Onsite Visits

Qualifications

University Level (2+ Years)
Work Authorization (Côte d’Ivoire)
Fluent French
Working English

About Wave

wave.com

Wave is a mobile-money platform that enables users to deposit, withdraw, pay bills, buy airtime and send money from a smartphone app. It offers free deposits, withdrawals and bill payments and charges a low 1% fee for transfers. Wave provides iOS and Android apps, toll‑free customer support and built‑in security, and serves both personal and business customers in markets such as Senegal. The company operates as Wave Mobile Money Inc.