Service Stream
The Complaints / Queries Coordinator serves as the central point of control for managing customer complaints and queries across the MDU program, ensuring timely handling and consistent follow-through. Reporting to the MDU LASCE Manager, this role coordinates interactions between engagement teams, marketing, and delivery groups while maintaining accurate records and escalating high-risk issues. By monitoring response timeframes and analyzing complaint trends, the coordinator supports continuous improvement and upholds a professional customer experience.
Servicing Essential Networks across Australia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Service Stream.
Service Stream didn’t post a salary, so this is our estimate from similar listings.
342% above the average for this role