Medical Case Manager, Telephonic Case Management

The Medical Case Manager provides telephonic case management within a workers' compensation environment, coordinating resources and cost-effective options to facilitate quality treatment and return-to-work placement. This role involves conducting initial assessments, maintaining regular contact with injured workers, employers, and providers, and monitoring medical appointments to promote positive outcomes. The position requires managing case records, ensuring compliance with URAC and HIPAA standards, and collaborating with various stakeholders to achieve clinical case plans.