About this role
The Medical Claims Supervisor at Gravie oversees the day-to-day operations and performance of medical claims examiners to support an excellent member experience. The role focuses on managing claim processing, ensuring accuracy and compliance, and meeting operational metrics and service standards. The supervisor also serves as an escalation point for complex claims and partners with analytics and other internal teams to drive efficiency and quality. Additionally, they act as a backup to the Claims Manager and help refine policies, procedures, and workflows within a fast-paced, evolving environment.
Required Skills
- Claims Supervision
- People Management
- Performance Management
- KPI Monitoring
- Claims Adjudication
- Inventory Management
- Quality Analysis
- Root Cause Analysis
- Process Improvement
- System Configuration
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About Gravie
gravie.comGravie helps small and midsize employers design and administer modern health benefits, focusing on level-funded health plans and a market-leading ICHRA (Individual Coverage HRA) solution. The company aims to simplify benefits administration, improve cost predictability, and give employees more personalized coverage options. Gravie positions itself as a technology-enabled partner that improves how employers offer and manage health benefits for their teams.