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Medical Dispatcher at Aura - ApplyBlast

Medical Dispatcher

Aura

10 days ago

3.7 on Glassdoor

Johannesburg, Gauteng, South Africa

Onsite

Full Time

Junior

0 applicants

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About this role

AURA is seeking a Medical Dispatcher to join its Control Room team in Johannesburg, South Africa, to coordinate critical emergency calls and dispatch appropriate medical or security teams. The role involves managing emergency and inter-facility transfer calls, providing pre-arrival instructions, and ensuring accurate triage and data entry using AURA's tech platform. This position requires a calm, empathetic professional who can thrive under pressure and work flexible shifts, including nights and weekends.

Responsibilities

Answer and manage emergency calls via AURA's tech platform
Assess situations and dispatch medical or security teams accordingly
Monitor and coordinate emergency vehicles in real-time

Skills

Qualifications

Matric / Grade 12HPCSA accredited (Minimum BAA (Basic Ambulance Assistant) qualification)

About Aura

aura.com

Headquarters

Boston, Massachusetts, United States

Company Size

501-1000 employees

Founded

2017

View Profile

Aura is a consumer-focused digital safety company that provides intelligent protections for the whole family to guard identities, finances, devices, and sensitive data. Its platform bundles identity-theft monitoring and remediation, credit and financial alerts, dark‑web scanning, device security (VPN/antivirus), password management and parental controls to detect and resolve fraud across people and devices. Plans include access to fraud-resolution specialists and up to $1M in identity-theft insurance for eligible losses, and Aura offers a 14‑day free trial and family-oriented coverage.