Medical Information (MI) Country / Cluster Customer Experience Lead
Pfizer
About this role
The Customer Experience Lead oversees delivery of Medical Information (MI) services for assigned market(s), managing the in-house MI Frontline team that handles unsolicited inquiries from healthcare professionals and patients. The role drives local market engagement and builds relationships across Medical and Commercial stakeholders to ensure an aligned customer experience. The position covers either a large key market or a cluster of smaller markets within the region.
Skills
Qualifications
About Pfizer
pfizer.comBreakthroughs that change patients’ lives.
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About Pfizer
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Pfizer.
Salary
$95k – $126k
per year