Wipro
The Medical Policy Contractor role involves professionally handling customer calls to resolve issues promptly and thoroughly while maintaining a pleasant and professional tone. The position requires demonstrating empathy, building rapport with customers, and maintaining broad knowledge of client products and services. The role also includes tracking and documenting information in a call tracking database to ensure service meets contractual Key Performance Indicators (KPIs).
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Wipro.