Medical Records & Authorizations Specialist
BetterHelp(2 days ago)
About this role
BetterHelp, the world’s largest online therapy service, is hiring a Medical Records & Authorizations Specialist to support its medical records and authorization programs and ensure alignment with privacy regulations and internal standards. The role focuses on protecting and managing access to protected health information while partnering across teams to maintain audit-ready processes. This position contributes to operational excellence and risk mitigation within a growing telehealth organization.
Required Skills
- Medical Records
- Authorization Management
- HIPAA
- Privacy Compliance
- Communication
- Organization
- EHR
- Audit Documentation
- Process Improvement
- Risk Mitigation
Qualifications
- Bachelor’s Degree
- Master’s Degree
- Licensed Clinician
- HIM Certification
- ROI Certification
About BetterHelp
betterhelp.comBetterHelp is an online therapy platform that connects people with licensed, board‑accredited therapists for secure, convenient counseling. The service offers messaging, live video and phone sessions, scheduling, digital worksheets and an automated matching process to pair users with appropriate providers. BetterHelp reports a network of over 32,000 therapists and more than 6 million members, with 453+ million counseling sessions to date, and is headquartered in San Jose, California.
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