Medical Secretary
Rhode Island Hospital(27 days ago)
About this role
A Patient Service Representative at Brown University Health supports physicians by facilitating high-quality patient care and delivering strong customer service. The role centers on front-desk operations—managing phone calls, appointments, patient check-ins/outs, and referrals—while upholding the organization's values and patient privacy.
Required Skills
- Customer Service
- Scheduling
- Insurance Verification
- Phone Etiquette
- Patient Check-In
- Cash Handling
- HIPAA Compliance
- Referral Coordination
- OSHA Compliance
About Rhode Island Hospital
lifespan.orgLifespan is now Brown University Health. Our name may have changed, but our commitment to the highest-quality patient care has not.
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