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Medical Services Coordinator at LifeStance Health - ApplyBlast

Medical Services Coordinator

LifeStance Health

4 months ago

3.3 on Glassdoor

Virginia

Onsite

Full Time

Junior

0 applicants

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About this role

The Medical Services Coordinator serves as a primary point of contact for patients and psychiatric clinicians at LifeStance Health, ensuring high-quality coordination of care, prior authorizations, and operational efficiency. This role involves managing phone systems, facilitating telehealth access, handling sensitive patient information, and supporting clinicians with administrative duties in both in-person and remote settings.

Responsibilities

Manage phone systems and triage patient inquiries regarding medications and appointments
Coordinate prior authorizations and manage patient pharmacy information accuracy
Facilitate communication between patients, clinicians, and external pharmacies
Assist psychiatric clinicians with administrative tasks and termination processes
Troubleshoot telehealth access and patient portal issues for remote patients

Skills

Qualifications

High School Diploma or equivalentAssociate's or Bachelor's degree preferred1+ years of healthcare operations experience preferred

About LifeStance Health

lifestance.com

Headquarters

Scottsdale, Arizona, United States

Company Size

5001-10000 employees

Founded

2017

View Profile

Lifestance Health is a nationwide behavioral health provider delivering integrated mental health care through in-person clinics and virtual visits. They connect patients with licensed therapists, psychiatrists, and care teams for treatment of conditions like anxiety, depression, ADHD, and trauma using evidence-based therapies and medication management when appropriate. Lifestance emphasizes convenient access, insurance-friendly care, and personalized treatment plans to support long‑term mental wellness.