Medicare Inbound Contacts Representative
Humana(3 days ago)
About this role
The Medicare Inbound Contact Representative 2 handles incoming inquiries from Medicare members in a high-volume call center environment. The role involves providing customer support, resolving issues, and educating members to ensure a positive call experience. It requires managing multiple priorities and working in a fast-paced setting.
Required Skills
- Customer Service
- Active Listening
- Multi-tasking
- Microsoft Outlook
- Microsoft Teams
About Humana
humana.comExplore Medicare plans and health insurance coverage to fit your lifestyle. Turning 65 or recently qualified? Sign up for Medicare coverage! Start with healthy, start with Humana.
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