Member Advisor (Beaverton)

The Member Advisor serves as the primary point of contact for Rivermark Community Credit Union members, delivering exceptional service through phone, email, and callbacks. This role involves handling account maintenance, resolving disputes, answering loan and IRA inquiries, and providing digital banking support. The position requires strong problem-solving skills, the ability to de-escalate difficult conversations, and a focus on building lasting member relationships through consultative service.