Member Advocacy Specialist
SoFi
About this role
A Member Advocacy Specialist at SoFi manages regulatory and high-risk complaints to ensure compliance with banking laws, regulations, and internal policies. The role requires collaboration with various internal stakeholders to resolve issues, improve member experience, and mitigate risks. It involves analyzing complaints, making sound judgments, and advocating for members within a dynamic financial services environment.
Skills
About SoFi
sofi.comIndustries
Technology, Consulting, Media
Welcome is a digital design and engineering studio that builds websites, web apps, and branded online experiences for startups and enterprises. They combine user‑centered UX/UI design, front‑end and back‑end engineering, and performance and accessibility optimization to deliver polished, responsive products. Services include product strategy, visual design, development, and ongoing support or optimization. Clients pick Welcome for fast iteration, clean typography and layouts, and developer‑friendly, measurable outcomes.
Recent company news
MarketBeatSoFi Technologies, Inc. $SOFI Stock Holdings Lessened by Elevatus Welath Management
5 hours ago
Yahoo FinanceSoFi Stock Down 28% in Six Months: Is it Time to Start Collecting?
1 day ago
The Globe and MailBetter Growth Stock: SoFi Technologies vs. Nu Holdings
6 hours ago
Seeking AlphaUpstart's SoFi Moment Is Here: Assessing The Impact Of A Bank Charter (NASDAQ:UPST)
19 hours ago
TIKR.comSoFi Technologies Stock Trades Near $18. Here’s What Could Drive the Next Move
2 days ago
About SoFi
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SoFi.
Salary
$40k – $55k
per year
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