Diamond Credit Union
The Member Advocate – Retail provides exceptional member service experiences while handling requests related to Credit Union products and services. This role focuses on maintaining and deepening existing member account relationships through cross-selling and referring Diamond’s products and services at all member touch points. The position requires effective management of member inquiries, complaints, and conflicts while demonstrating excellence in service to meet and exceed member expectations.
Diamond Credit Union is located in Southeastern Pennsylvania. The organization is a full-service financial institution.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Diamond Credit Union.
Diamond Credit Union didn’t post a salary, so this is our estimate from similar listings.
5% above the average for this role