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© All Rights Reserved. ApplyBlast.com
Ncd
The Member Care Advisor – Bilingual provides remote, phone‑based support to NCD’s dental and vision insurance members, handling inbound and outbound inquiries, product questions, billing issues, and referrals while maintaining accurate CRM records. The role requires strong communication skills, multitasking across multiple channels, and a commitment to meeting performance and satisfaction metrics.
NCD is an insurance agency that offers dental and vision insurance products, including MetLife-backed dental plans and VSP vision coverage, for individuals and members of associations. It markets several MetLife-branded dental plans (NCD by MetLife, NCD Complete, NCD Value, NCD Essentials, NCD Elite, and NCD Bright) featuring nationwide networks, day-one coverage, and white-glove member care. NCD also provides VSP Preferred Vision Plans and makes its products available as membership benefits through the National Wellness & Fitness Association (NWFA).
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ncd.
21% below the average for this role
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