Included Health
The Member Care Advocate provides empathetic, high‑volume support to members, answering inbound calls and chats, explaining benefits, and guiding members through enrollment and provider searches. The role involves using internal tools and documentation to resolve issues end‑to‑end while maintaining quality and compliance with HIPAA.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Included Health is a healthcare company that delivers personalized, all-in-one virtual care, care navigation, and member advocacy for employers, health plans, and their members. Its platform offers primary care, behavioral health, urgent care, expert medical opinions, benefits navigation, and billing and claims support, all accessible through a single app. Included Health partners with leading employers, health plans, public sector organizations, and labor unions to provide integrated care coordination and improve health outcomes for members nationwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Included Health.
Included Health didn’t post a salary, so this is our estimate from similar listings.
6% above the average for this role
Included Health makes foray into health plans
1 month ago