Member Care Collections and Loss Mitigation - Member Care Rep II
Golden 1 Talent Acquisition Team
About this role
A Member Care Representative II at Golden 1 Credit Union interacts with members to resolve delinquent accounts, educate on account management, and promote financial wellness. They handle collections, investigations, and may assist in repossession and loss mitigation activities, ensuring compliance with relevant laws and policies.
Skills
About Golden 1 Talent Acquisition Team
golden1.comGolden 1 Credit Union is a California-based, member-owned, not-for-profit financial cooperative focused on helping Californians set and achieve their financial goals. It provides retail banking services including checking and savings, credit cards, personal and auto loans, mortgages, investment and insurance products, and digital banking with online application tools. With a community-first mission, Golden 1 emphasizes member service, financial education, and local reinvestment across its branch and digital channels.
About Golden 1 Talent Acquisition Team
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Golden 1 Talent Acquisition Team.
Salary
$46k – $48k
per year
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