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Member Care Representative I - Pet (Remote) at Nationwide - ApplyBlast

Member Care Representative I - Pet (Remote)

Nationwide

4 days ago

3.8 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Member Care Representative I - Pet role at Nationwide Financial involves serving as the first point of contact for inbound customer inquiries regarding pet insurance products. This remote position requires strong communication skills to explain policy details, resolve member concerns, and provide exceptional customer service in a fast-paced call center environment. The role focuses on empathy, problem-solving, and maintaining accurate documentation while adhering to established business procedures.

Responsibilities

Handle inbound phone calls from customers about pet insurance products
Review medical documentation and explain policy coverage to members
Resolve member inquiries and process correspondence to retain policies

Skills

About Nationwide

nationwide.com

Headquarters

United States

Company Size

10001+ employees

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Nationwide offers insurance, retirement and investing products that protect your many sides. Get home and auto insurance quotes online or find a local agent