Member Care Representative
sanfranciscofcu
About this role
San Francisco Federal Credit Union is seeking a Member Care Representative to provide quality financial and banking support to members through phone inquiries, transactions, and product recommendations. The role involves customer service, problem solving, and promoting member relationships, with a focus on exceeding service expectations.
Skills
Qualifications
About sanfranciscofcu
sanfranciscofcu.comSan Francisco Federal Credit Union is a member-owned financial cooperative serving San Francisco residents with a full range of retail and small business banking services. It offers personal checking and savings accounts, home, auto and personal loans, credit cards, insurance and investment products, and small business lending. The credit union emphasizes local, member-focused service and competitive rates delivered through its branch and digital channels.
About sanfranciscofcu
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for sanfranciscofcu.
Salary
$35k – $40k
per year
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